Video-Ident: When your regulators require human interaction
In some markets, the regulators require interaction with a video
agent for a final approval of the identity verification. For these
markets we offer our Video-Ident solution. To reduce the time your
customer has to spend in a call with the agent, he will first go
through the auto-ident process: Validating the ID documents before
the video-call starts.
The reduced call time gives our clients a double-positive
effect: Their customers spend less time in the verification
call – and this reduced call-time leads to reduced costs,
which we pass on directly to our customers through lower
What's the cool thing about the Video-Ident solution?
✓ Fast! Compliant KYC in 120 seconds
✓ Fast! Due to automated validation of ID
documents, the video-call time can be heavily reduced.
✓ Automated! No possibility for agents to
✓ Smooth! High quality OCR captures data from ID
card -> no need for the customer to type in personal details in
a registration form
✓ Can be integrated in every onboarding process
✓ Works perfectly for mobile and desktop solutions
✓100 % customable -> adapted to your CI
Documents including passport, driver license and identification